Inglês para Aeromoças - vocabulário

These are some of the frequently used words or phrases in the airline industry. It comes without doubt that English is the option that everyone would opt for if we are dealing with international businesses. Flight attendants, therefore should be very proficient and acknowledge the use of the words used in the field. Whether your job is to book passengers on their flights, assist passengers with luggage, or fly the airplane itself, this lesson can help you to learn important words and expressions to use on the job in the airline industry. Happy reading!
WordMeaningExample of sentence
airfare
noun
cost of a plane ticketThe cost of your meal is covered in your airfare.
aisle
noun
the long empty space that you walk downPlease keep your bags out of the aisle so that nobody trips.
aisle seat
noun
the seat that is next to the aisleI’ll give you an aisle seatin case you need to walk around with the baby.
assist
verb
helpPlease wait until everyone is off the plane so that we can assist you.
baggage
noun
the bags and suitcases that travellers put their belongings inI’m afraid your baggagegot on the wrong airplane.
baggage, luggage claim
noun
place where you pick up your baggage after arrivalThe announcement will direct you to the correct baggage claim.
blanket
noun
warm coveringIf you feel cold I can get you a blanket.
boarding pass
noun
part of the ticket that you give to the crew as you step onto the planeYour must present your boarding pass at the gate.
bumpy, rough
adj
up and down movement of the aircraftIt might be a bumpy ride because we are flying through a storm.
cabin
noun
interior of the aircraftThere is no smoking allowed inside the cabin.
call light
noun
a button passengers can press to get a crew member’s attentionIf you need anything, just press the call light.
captain
noun
the person who is in charge of the planeWould the kids like to go and meet the captain?
charter
noun
discount airlineIf you take a charter it will cost you half as much.
cockpit
noun
the part of the plane where the captain and his co-pilots sitWe aren’t doing any more tours of the cockpitbecause it’s almost time to land.
comfortable
adjective
feel good physically, able to relaxBecause you have long legs you might be more comfortable in an aisle seat.
complimentary
adjective
free of chargeWe offer complimentarycoffee or tea, but you have to pay for alcohol.
co-pilot
noun
person who helps the captain fly the planeIf the captain gets sick the co-pilot can take over.
domestic
adjective
within the same countryYou should be at the airport two hours ahead of time for domestic flights.
emergency exit
noun
section of the plane that opens in the case of an accidentAre you comfortable sitting next to the emergency exit?
e-ticket
noun
airfare purchased on the internetYou will need to present your identification along with your e-ticket.
excess baggage
noun
heavier/more bags than you are allowedYou can either pay for your excess baggage or leave one of your bags behind.
first-class
noun/adj
more expensive seating, with better servicesWhen you sit in first-classyou get a better meal to eat.
gate
noun
place where passengers go to wait to board a planeGate 3B is down this hall and to your right.
headset, earphones
noun
device that allows passengers to listen to music or a movieWe will be coming around to sell headsets for five dollars.
international
adj
worldwideFor internationaldepartures, go up one level.
jet lag
noun
tiredness due to travelling through different time zonesI’m used to travelling now. My body doesn’t suffer from jet lag anymore.
land
verb
returning to the ground after being in the airWe will be landing in Tokyo in approximately ten minutes.
life vest, life jacket
noun
a blow-up device that you put on in an emergency over waterPlease take a moment to locate the life vest under your seat.
motion sickness
noun
a bad feeling in the stomach that passengers get during a rough rideThere is a paper bag in front of you in case you experience motion sickness.
overbooked
adj
more passengers than available seatsThe flight is overbooked. Four of our passengers will have to wait for the next flight.
overhead bin/compartment
noun
place above the seats for storing luggageYou’ll have to put your bag under your seat because all of the overhead bins are full.
over-sized baggage
adj
items that do not fit in suitcasesInfant car seats and sporting equipment can be picked up at the over-sized baggage counter.
oxygen mask
noun
a device that goes over a person’s face, provides air in case of cabin air pressure lossPut your oxygen mask on first before putting one on your child.
passport
noun
document that proves a person’s identification and nationalityPlease have your passportout when you go through security.
pilot
noun
the person who drives the planeThe pilot is circling over the airport until it is safe to land.
refreshments
noun
drinks and snacksIt’s a short flight, so we will be serving refreshments but not a meal.
row
noun
a number of seats beside each otherYou are in seat B of rownine.
runway
noun
the strip of land that an airplane takes-off and lands onThe plane almost missed the runway because it was such a bad storm.
seatbelt
noun
device that holds passengers in their seatsPlease remain in your seats while the seatbeltlight is on.
steward (male), stewardess (female), flight attendant, air host
noun
man or woman who provides service for passengers during a flightAsk one of the stewardesses for a pillow if you’re tired.
stopover
noun
touching down at more than one airport during a flightIt’s not a direct flight. We’re making one stopover in Toronto.
take off
noun/verb
when the plane leaves the groundWe are next in line to take off on this runway.
taxi in, out
verb
driving an airplane to the correct place for taking off or deboardingPlease remain in your seats until we taxi in to the gate.
touch down
verb, noun
when the aircraft wheels land on the groundThat was a very smooth touch down.
turbulence
noun
rough flightThis turbulence should only last a few minutes.
wheelchair
noun
a seat for pushing elderly, disabled, or injured peopleA steward will take you to the gate with a wheelchair.
window seat
noun
seat next to the window where passengers can look outIf your child wants a window seat I can move you back a row.
View some of the pictures here! All of the pictures cannot be included here due to the nature of the words involved.


                          
                  
                    

Now, test your self:
Are you aware of the common words or phrases used in the airlines industry? Can you use them correctly? Challenge yourself here. Clues are provided to make the task easier. Refer to the bolded words for clues. Answers are provided at the end of the activity. Have fun!
turbulence
overhead       
landing
flight                  
service
blanket            
lavatories
fastened                     
request
charge           
Choose the correct answer.
1.         Make sure your bags are stored in the ……………….. compartment.
2.         Since this a short flight, we’ll only be ……………….. a light snack.
3.         We’re experiencing light ……………….. . There’s nothing to worry.
4.         Our in-  ……………….. movie is “The Departed”.
5.         We’ll be  ……………….. in 20 minutes.
6.         All of the ……………….. are currently occupied.
7.         Make sure your seat belt is ……………….. .
8.         Are you feet cold? I’ll get you an extra ……………….. .
9.         Did you ……………….. for a special meal?
10.       The headphones are provided free-of- ……………….. .
CHECK ANSWERS HERE
1.         overhead
2.         serving
3.         turbulence
4.         flight
5.         landing
6.         lavatories
7.         fastened
8.         blanket
9.         request
10.       charge

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