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Mostrando postagens com o rótulo intermediate conversation

Complaining in English - Useful Expressions

Cultural note It is important to remember that English is not as direct as other languages. It is important to be polite and follow rules for socially acceptable behaviour. For example, it is normal, when making a complaint, to start by saying “ sorry ” or “ excuse me ”, even though you haven’t done anything wrong. Being polite will help you get what you want. Example: In a shop You’re in a shop and the assistant gives you the wrong change. “ Excuse me , I think you’ve given me the wrong change.” OR “ Sorry , I think this change is wrong, I gave you £10 not £5.” In a hotel Customer “ Excuse me , but there’s a problem with the heating in my room” “ Sorry to bother you , but I think there’s something wrong with the air-conditioning.” “ I’m afraid I have to make a complaint . Some money has gone missing from my room.” “ I’m afraid there’s a slight problem with my room – the bed hasn’t been made.” Hotel worker Normally the worker will apologise deeply ...

Conversation Topics

(general guide to an oral exam at intermediate level) The following list is to give you ideas and some vocabulary which may be useful at an oral language exam. Personal introduction personal particulars, ID (identity card), passport, driving licence how you prove your identity (when do you need to prove it?) permanent address, temporary address, marital status personal code number (cp. human rights in data procession) what to do when losing your ID (authority, form, revenue stamp) education, studies, degrees The family relatives, relations; getting along with the members of the family; the ideal family image; describe somebody from your family (look + character & behaviour) Look, appearance, character figure, face, hair, eyes, (eye)brows, (eye)lashes, complexion, nose, mouth, etc. behaviour, manner, temper Picture description in the middle/centre/foreground/background, on the left/right (hand side), to the left/right of ... , at the top/bo...

Conversation Class - Jobs and careers

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This lesson plan is a conversation class where adult students talk about their childhood, career path and work history. It is suitable for levels B1-C1. I stole the the first film clip idea from  http://www.film-english.com but the second part is all my own. Lesson plan: Brainstorm jobs, put students in pairs or small groups and give them 5 minutes to write as many different jobs as they can. Tell them that you’ll award them 1 point for each job that another group has also come up with but 2 points for a unique job that nobody else thought of. Go through jobs and put them on the board. Tell students they are going to watch a film called “when I grow up”. They have to make predictions about what’s going to happen in the film. Go through predictions and put them on the board. Tell them to watch the film and try and note as many jobs as they can from it. (there are a lot!) Show the film: Film discussion Put students in small groups to discuss the following ...