Inglês da Professora Denise Mardegan

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How do you solve the problems the passengers are experiencing in the plane? Test yourself here! Two passengers are arguing with each and other and the other passengers boarding the plane feel very uncomfortable. They, apart from arguing, started to throw out vulgar words and the situation gets worse when one of the arguing passengers hits the other passenger. How would you handle this situation? A child aged 5 is on board alone. Parents have requested the crew on board to take good care of her until the person in charge has collected her from the airport after the landing. While on board, she begins to cry and wail due to reasons like being hungry, bored, etcetera. How would you handle this little girl? Your job as a flight attendant is to fulfil the requests made by the passengers. Free flow of booze has caused a passenger to demand for continuous serving of alcoholic beverage. There is a high chance of him being absolutely drunk before landing. How would you handle this situ

Demonstrating Time Read and demonstrate the instructions given below. This is the time to show your talents. Go ahead, express yourself! Please put on your seat belt. Just insert the metal end into the buckle until it clicks, and pull the loose end to tighten. To open, lift on the top of the buckle. To use the oxygen mask, pull on the mask down on your face and cover your nose and mouth. Lift the elastic band around your hear and tighten by pulling the loose ends each side of the mask. Then, just breathe normally. Welcome to Hawaiian Airlines. Please note that smoking is prohibited on this plane. And that all restrooms are equipped with smoke detectors. Please be advised that portable electronic devices should be turned off during take off and landing. Cellular phones should remain switched off throughout the flight. There are 8 emergency exits on this aircraft. 4 on the left and 4 on the right. Please take a moment to locate the exits nearest to you and remembe

These are some of the frequently used words or phrases in the airline industry. It comes without doubt that English is the option that everyone would opt for if we are dealing with international businesses. Flight attendants, therefore should be very  proficient and acknowledge the use of the words  used in the field. Whether your job is to book passengers on their flights, assist passengers with luggage, or fly the airplane itself, this lesson can help you to learn important words and expressions to use on the job in the airline industry. Happy reading! Word Meaning Example of sentence airfare noun cost of a plane ticket The cost of your meal is covered in your  airfare . aisle noun the long empty space that you walk down Please keep your bags out of the  aisle  so that nobody trips. aisle seat noun the seat that is next to the aisle I’ll give you an  aisle seat in case you need to walk around with the baby. assist verb help Please wait until everyone is off the plane so that w

Practice English with us! This exercise is designed for flight attendants and airplane cabin crew. It will help you develop stronger communication skills in English. A passenger wants some information from you. Choose the most  natural-sounding  response: LEVEL:  Medium   1.  Why is the flight being delayed?      We're waiting for clearance. We'll be taking off shortly.    We will be passing out headphones shortly.    Would you like some peanuts? 2.  Am I going to miss my connecting flight?    You have to transfer to terminal 3.    What time is your flight?    We will be arriving in 20 minutes. 3.  Can I get a Coke?    Of course with ice?    I'll add ice?    Of course, would you like ice with that? 4.  My headphones are not working!    Let me get you another pair.    We'll be coming around soon with drinks.    Let me get you another pear. 5.  How much do I owe you?      Free.    Please fill out this form.    The drinks are free-of-charge. 6